Visibility. Insight. Answers. http://www.tealeaf.com/customer-experience-management/resource-center/rss/news.xml Copyright 2012 Tealeaf Technology, Inc. webmaster@tealeaf.com webmaster@tealeaf.com Retailers Achieve Record Holiday Sales, but Have Much Work to Do Improving the Experience They Provide Mobile Customers http://www.tealeaf.com/news/news-releases/2011/Tealeaf-Recommends-New-Years-Resolutions-for-Mobile-Retailers.php http://www.tealeaf.com/news/news-releases/2011/Tealeaf-Recommends-New-Years-Resolutions-for-Mobile-Retailers.php Tealeaf, the leader in online customer experience management (CEM), today announced that it has acquired Overstat, Inc., a San Francisco-based company specializing in cloud-based website usability analytics. http://www.tealeaf.com/news/news-releases/2011/Tealeaf-Acquires-Overstat-for-Usability-Analytics.php http://www.tealeaf.com/news/news-releases/2011/Tealeaf-Acquires-Overstat-for-Usability-Analytics.php British online consumers are turning to mobile devices as part of the holiday booking process according to research released today by Tealeaf. http://www.tealeaf.com/news/news-releases/2011/British-Ebookers-Turning-to-Mobile-for-Holiday-Booking.php http://www.tealeaf.com/news/news-releases/2011/British-Ebookers-Turning-to-Mobile-for-Holiday-Booking.php As Consumers Flock to Mobile Shopping, Customer Experience Is Critical for Retailers to Meet High Expectations and Close Sales http://www.tealeaf.com/news/news-releases/2011/More-Than-40-Percent-of-Mobile-Holiday-Shoppers-Are-Frustrated.php http://www.tealeaf.com/news/news-releases/2011/More-Than-40-Percent-of-Mobile-Holiday-Shoppers-Are-Frustrated.php Leading Online Travel Company Uses Tealeaf to Optimize eBooking and Call Center Service http://www.tealeaf.com/news/news-releases/2011/BookIt-dot-com-Relies-on-Tealeaf.php http://www.tealeaf.com/news/news-releases/2011/BookIt-dot-com-Relies-on-Tealeaf.php