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Customer Experience Management Videos

Watch Tealeaf videos to see our Customer Experience Management solutions in action. You can choose to view product quicktours, whiteboards, quick overviews, and more.

Overviews and Whiteboards

  • Quick Overview: View how Tealeaf improves the online experience for every user. Watch Now
  • Whiteboard with Robert Wenig, Tealeaf Founder & CTO: See how Tealeaf captures the complete online user experience. Watch Now
  • Whiteboard with Robert Wenig, Tealeaf Founder & CTO: Learn how Tealeaf provides online customer visibility in Web 3.0. Watch Now

Customer Testimonials

  • New!  Customer Presentation See the Air Canada presentation "Value Every Online Customer," from the 2011 PhoCusWright conference. Watch Now
  • New!  Airlines Reporting Corporation (ARC) Hear how Airlines Reporting Corporation uses Tealeaf in its call center to increase first call resolutions, decrease call escalations and improve the quality of their cross-channel customer experience. Watch Now
  • New!  Confused.com See how the UK's original insurance comparison site uses Tealeaf to gain significant benefits across multiple departments, including E-business, Marketing, Customer Support, Development and QA. Watch Now
  • New!  Farmers Insurance: Hear from Peg Ryan, Assistant Vice President of eBusiness at Farmers Insurance, about the benefits Tealeaf has brought to one of the largest insurance companies in the U.S. Watch Now
  • New!  Thomas Cook See how a leading international travel company drives its business based on Tealeaf insights. This video shares how Thomas Cook uses Tealeaf to increase its conversion rates, improve its remarketing efforts, raise customer satisfaction and more. Watch Now
  • New!  MandM Direct See how a leading European online retailer uses Tealeaf to drive its business, raise its conversion rates and keep its customers coming back for more. Watch Now
  • Customer Overview: This video includes brief clips from several of our customers, including those listed below. Click to see how a variety of companies are improving their online channels with Tealeaf. Watch Now
  • CafePress: See how leading online retailer CafePress is making their web analytics data actionable using Tealeaf. Watch Now
  • Deluxe Corporation: See how Deluxe Corporation benefits from seeing actual customer behavior with Tealeaf. Watch Now
  • Expedia: With Tealeaf, Expedia has found that even seemingly minor usability fixes can have a tremendous impact on their bottom line. Watch Now
  • Hotwire: Hotwire is using Tealeaf to gain much more value from their customer listening efforts. They're also reducing their IT costs significantly. Watch Now
  • Quicken Loans: See how Quicken Loans is using Tealeaf for customer recovery. Watch Now
  • U-Haul: See how U-Haul started benefiting from Tealeaf before the ink on the contract had even dried. Watch Now

Product Quicktours

See Tealeaf products in action. Each Quicktour presentation provides a brief overview of the product and illustrates its key features.