Leading insurance companies utilize Tealeaf to build competitive advantage. Understanding why agents and customers abandon key online processes and having the ability to take immediate action to resolve customer experience issues, means more revenue generated and a lower cost to service.
See how Tealeaf is helping featured insurance companies improve online adoption, increase customer service call resolution rates, manage customer disputes, and mitigate the risk of online fraud.
 |
Customers: |
 |
 |
Finance |
|
 |
Insurance |
 |
 |
Retail |
|
|
Travel |
|
|
UK |
|
|
More... |
 |
|
   |
|
|
• Video
• Case Study
• Press Release
| Esurance
Esurance, a subsidiary of White Mountains Insurance Group, Ltd. (NYSE: WTM), provides personal auto insurance direct to consumers online and through select online agents. Esurance is dedicated to constantly improving the way people shop for, buy, and manage their auto insurance. By combining the best of technology with industry know-how, Esurance is able to offer hassle-free coverage with 24/7 customer service and claims handling at competitive prices."We recouped our costs for Tealeaf within three months of purchasing the software." —Marj Hutchings, Director of Internet Operations, Esurance |
|
|
|
   |
|
|
• Case Study
• Press Release
| Central Insurance Companies
Central Insurance supports a network of 500 independent insurance agents that serve more than 295,000 policy holders nationwide. Scattered throughout 17 states, Central's agents and insureds rely on the company's Web site and Intranet to process applications, generate quotes, handle claims and pay premiums."Tealeaf saves Central developers valuable time by enabling them to find and resolve application problems in minutes rather than hours or days. Tealeaf has more than paid for itself through the time it saves our IT staff alone." —Gary Corcoran, Assistant VP of Information Systems, Central |
|
|
|
   |
|
|
• Press Release
| Conseco, Inc.
Conseco is one of America's leading sources for supplemental health insurance, life insurance and annuities, serving nearly 5 million policyholders across America. Conseco's cancer, heart/stroke, accident, and Medicare supplement policies protect people against major unplanned expenses. Conseco's annuities and life insurance products help people plan for their financial future."The ROI implications of Tealeaf — in terms of improved service and more effective Web development — are highly compelling." —Steve Sears, Manager of Web Development, Conseco |
|
|
|
 |
|
