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ClickZ Consumers Will Abandon Problematic Web Sites
InsuranceNetworking.com - December 2007
MarketingWeek Avoiding style over substance
MarketingWeek - November 29, 2007
ClickZ Declining Conversion Rates
By Jason Burby
ClickZ - November 20, 2007
Customer Management New Survey Reveals Nearly 9 out of 10 Online Buyers Experience Transaction Problems
Customer Management - November, 2007
MSNBC Consumers are fed up with e-commerce sites
By Herb Weisbaum
MSNBC - November 7, 2007
Silicon.com Online shoppers get savvy in run-up to Xmas
By Julian Goldsmith
Silicon.com - November 5, 2007
Internet Retailing Nine out of ten users think your site is broken
By Marcus Austin
InternetRetailing.net - November 5, 2007
vnunet.com UK e-Commerce Still Causing Headaches
By Ian Williams
vnunet.com - November 5, 2007
Wall Street Journal Online E-Commerce Ain't Easy
By Ben Worthen
Wall Street Journal Online - September 24, 2007
eMarketing and Commerce Consumers Frustrated With e-Commerce Problems
By Melissa Campanelli
eMarketing and Commerce - September 2007
Travel Technology Update Seeing customer experiences through customers’ eyes
Travel Technology Update - September 25, 2007
Reuters Web glitches, bad service cost firms online sales
By Nicole Maestri
Reuters - September 17, 2007
ComputerWorld Consumers unhappy with e-commerce experiences
By Linda Rosencrance
Computerworld - September 17, 2007
Web Analytics World 90% Unhappy with Online Transactions
— Survey by Tealeaf

By Manoj Jasra
Web Analytics World - September 17, 2007
Retail Merchandiser Getting a Clue:
You have problems online that you don't even hear about. Here's how to find them — and fix them.

Retail Merchandiser - July/August, 2007
MyCustomer.com How to create a great online customer experience
By Neil Davey
MyCustomer.com - August 8, 2007
RSS Ray Tealeaf: Web Analytics for eCommerce Sellers - Understanding the Online Customer (Podcast)
By RSS Ray
Online Marketing with RSS Ray - August 1, 2007
IT Director Tealeaf: making the web work
By David Norris, Senior Analyst, Bloor Research
IT Director - July 12, 2007
Stores Red Flags at Bluefly
By Rebecca Logan
Stores - June, 2007
CustomerThink Sifting Through Online Data Can Change Your Fortunes: A Conversation With Tealeaf's Geoff Galat
Inside Scoop with Bob Thompson
CustomerThink - June 18, 2007
Information Week Dating Service eHarmony Taps Software For Help With Relationships
By Mary Hayes Weier
Information Week - June 15, 2007
TechNewsWorld Tealeaf Puts Customer View on Agents' Desktops
By Kimberly Hill
TechNewsWorld - June 14, 2007
Destination CRM Tealeaf Broadens Its Offerings
By Marshall Lager
DestinationCRM.com - June 11, 2007
CIO.com TUI Gets Online Analytics
By Miya Knights
CIO UK - June 06, 2007
ComputerWeekly.com Travel agent turns more lookers into bookers on website
By Antony Savvas
ComputerWeekly.com - June 5, 2007
Travolution Thomson brings in Tealeaf for user monitoring
Travolution - June 5, 2007
Breaking Travel News TUI looks to boost bookings
Breaking Travel News - June 4, 2007
Computerworld UK Thomson Holidays uses web analytics to help online bookings take flight
By Tash Shifrin
Computerworld UK - June 4, 2007
Entrepreneur.com Seize the Day - Launching a deal-a-day site could be a boon to your business.
By Melissa Campanelli
Entrepreneur.com - May, 2007
Marketing Week Proceed to checkout or log out?
By Martin Croft
Marketing Week - May 24, 2007
Insurance Network News Crucial Customer Service Flows from Agent Portals
By Carrie Burns
Insurance Networking News - May 1, 2007
1 to 1 Media Musicians Find a Friend Online
By Larry Dobrow
1 to 1 Media - March 19, 2007
MyCustomer.com Reducing online customer complexity
By Louise Druce
MyCustomer.com - March 19, 2007
dmNews TeaLeaf launches TeaLeaf cxView
By Melissa Campanelli
dmNews - March 15, 2007
E-Commerce Times Your Customer Is Not Your Diagnostic Tool
By Geoff Galat
E-Commerce Times - March 8, 2007
InternetNews.com Tealeaf Advances 'Customer Experience Management'
By David Needle
InternetNews.com - March 7, 2007
Intelligent Enterprise Tealeaf Upgrades Online Customer Analytics Platform
By Antone Gonsalves
Intelligent Enterprise - March 5, 2007
Network World Tealeaf debuts customer experience dashboard
By Denise Dubie
Network World - March 5, 2007
Destination CRM Tealeaf Brews a Hot Mug of CEM
By Marshall Lager
Destination CRM - March 5, 2007
ComputerWorld Learn why consumers do what they do...
Computerworld - March 5, 2007
Network World 10 best products for next-gen network infrastructures
7. Tealeaf Technology's Tealeaf CX
By Joanne Cummings
Network World - February 19, 2007
InternetRetailing.net New entrant aims to manage UK customer experience
InternetRetailing.net - February 8, 2007
TechWeb Haven Holidays Selects Tealeaf to Optimize User Experience of New Website and Enhance Ongoing Customer Support
TechWeb - February 7, 2007
dmNews Musician's Friend picks Tealeaf for visibility into the customer experience
By Melissa Campanelli
dmNews - January 11, 2007
Internet Retailer Tealeaf Enables Musician's Friend to Make Customer Experience Strike the Right Chord
Internet Retailer - January 10, 2007
Chain Store Age A Sound On-Line Experience
Chain Store Age: Retail Technology Quarterly - January, 2007
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