Colgate-Palmolive Maintains Functional Integrity of Two Key B-to-B Sites with Tealeaf Technology

Tealeaf Web Application Management Solution Helps Consumer Products Giant Lower Costs and Streamline Revenue Flow from Distributors and Retailers Worldwide

San Francisco, CA, February 20, 2002 - Tealeaf Technology, the only Web application management solution to manage the functional integrity of Web applications, today announced a deal with Colgate-Palmolive, a Fortune 500 global consumer products company. Under the terms of the deal, Colgate-Palmolive will license the Tealeaf solution for its B2B Web applications.

Colgate's full-service Web site ? a customer account and order entry site for distributors, customers and internal sales reps ? serve five regions worldwide and generate significant revenue for the consumer products giant. Colgate sells products in more than 200 countries under brand names such as Colgate, Palmolive, Mennen, Softsoap, Protex, Sorriso, Kolynos, Ajax, Axion, Soupline, Suavitel and Fab, as well as Hill's Science Diet and Hill's Prescription Diet pet foods.

By deploying the Tealeaf solution in conjunction with its SAP ITS system, Colgate can track key performance indicators, closely monitor the end-user experience to improve satisfaction, avoid order delays, and prevent costly problems and revenue delays that could potentially impact the company's bottom line. With Tealeaf, Colgate's IT professionals have a complete record of every end-user Web session, what they requested, and what they are receiving. Tealeaf records rich details of each user interaction, including the exact content generated by Web applications, third-party servers and dynamically generated application errors.

"As consumer products innovator for nearly two centuries, Colgate maintains the highest standards of customer service and satisfaction," said Mike Faughey, Manager of e-Business Applications at Colgate. "Our selection of Tealeaf reflects that commitment. Tealeaf affords us the opportunity to constantly monitor the functional integrity of our business Web sites by collecting aggregate data for statistical analysis, tracking order delays, and uncovering and resolving problems that can impair the efficiencies of the online channel. With Tealeaf, we're much closer to ensuring an absolutely trouble-free pipeline that serves our retailers and distributors the world over."

"We are delighted to work with a global leader such as Colgate-Palmolive," said Frank Vaculin, CEO of Tealeaf Technology. "By deploying Tealeaf, Colgate is solving the very challenges for which Tealeaf software is designed: managing the integrity of their Web applications."

About Colgate-Palmolive
Colgate-Palmolive is a leading global consumer products company tightly focused on Oral Care, Personal Care, Household Surface Care, Fabric Care and Pet Nutrition. In the U.S., Colgate sells its quality products under such nationally recognized brand names as Colgate, Palmolive, Mennen, Ajax, Irish Spring, Softsoap, Murphy Oil Soap, Ultra Brite and Fab, as well as Hill's Science Diet and Hill's Prescription Diet pet foods. For more information about Colgate-Palmolive and its products, visit the company's web site at www.Colgate.com.

About Tealeaf Technology
The technology infrastructure that supports today's businesses demands an unprecedented visibility into the application ecosystem. Tealeaf Technology delivers the only Web application management solution to manage the integrity of Web applications, resulting in increased reliability, accelerated problem resolution, and lower overall cost of application ownership. Using patented technology, the award-winning Tealeaf solution captures the composition of every Web page sent to every user, alerts IT to possible problems, quickly resolves errors, and communicates problem resolution across the enterprise. Tealeaf is headquartered in San Francisco, CA. For more information, email info@tealeaf.com or visit the Web site at http://www.tealeaf.com.

© Copyright 2000 Tealeaf Technology, Inc. All rights reserved. Tealeaf products and services mentioned herein are the registered or unregistered trademarks and service marks of Tealeaf Technology, Inc. All other trademarks or service marks are the property of their respective holders and are hereby acknowledged.

Press Contact:
Katie O'Connell
415.932.5089
koconnell@tealeaf.com