Tealeaf Technology Assists Priceline.com "Super Computer"

Tealeaf IntegriTea Manages Priceline Application Integrity, Saving Time and Money

San Francisco, CA, January 13, 2003 - Tealeaf Technology®, the pioneer in Web application management, today welcomed priceline.com to its burgeoning roster of customers. Demand for Tealeaf IntegriTea continues to accelerate as more organizations deploy, and rely upon, business-critical Web applications. Given today's complex business infrastructures, companies are realizing the importance of performance, availability and accuracy metrics.

One such company is priceline.com®, the Name Your Own PriceSM Internet travel service. Priceline.com recently implemented Tealeaf IntegriTea to manage the integrity of their Web applications.

"We also use IntegriTea to monitor our Web servers for unusual Web page activity or errors," said Ron Rose, Chief Technology Officer of priceline.com. "By actively monitoring Web applications after each software load, IntegriTea helps us detect problems before there is a business impact."

"We are proud to have been selected by priceline.com, which has gained a reputation for excellence in eCommerce," said Tealeaf CEO Frank Vaculin. "Whether it's reducing their internal costs or helping their customers experience a more efficient shopping experience, we're happy IntegriTea is effectively helping priceline.com."

"When a Web site's software is modified or enhanced multiple times a month, as priceline.com's is, it is important to leverage powerful tools such as IntegriTea to keep it running smoothly," said Rose. "At priceline.com, we've found that Tealeaf IntegriTea's powerful feedback capabilities helped our product managers stay in better touch with customers' experiences on the Web site."

About Priceline.com
Priceline.com (Nasdaq: PCLN) offers products for sale in two categories: a travel service that offers leisure airline tickets, hotel rooms, rental cars, vacation packages and cruises; and a personal finance service that offers home mortgages, refinancing and home equity loans through an independent licensee. Priceline.com also owns the Internet domain names and trademarks of Lowestfare.com, another Web-based travel site. Priceline.com licenses its business model to independent licensees, including pricelinemortgage and certain international licensees.

About Tealeaf Technology
The technology infrastructure that supports today's businesses demands an unprecedented visibility into the application ecosystem. Tealeaf Technology® delivers the only Web application management solution to manage the integrity of Web applications. Using patented technology, the award-winning Tealeaf solution captures every user session, detects application failures in real time, alerts operations staff to these problems immediately, and correlates the problems to the end user instantly. The result to IT is increased application reliability, accelerated problem resolution, and lower overall cost of application ownership. Tealeaf is headquartered in San Francisco, CA. For more information, email info@tealeaf.com or visit the Web site at http://www.tealeaf.com.

© Copyright 2000 Tealeaf Technology, Inc. All rights reserved. Tealeaf products and services mentioned herein are the registered or unregistered trademarks and service marks of Tealeaf Technology, Inc. All other trademarks or service marks are the property of their respective holders and are hereby acknowledged.

Press Contacts:
Tealeaf Technology: Geoff Galat
415.932.5287
ggalat@tealeaf.com

Evans Partners for Tealeaf: Cathy Wright
650.595.1871
cathy@evanspartners.com

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