Coral8 Joins viaTealeaf Partner Network
Companies partner to provide 360 degree real-time intelligence for online business activity and customer behavior
San Francisco and Mountain View, CA, May 6, 2008 - Coral8, Inc., a leader in complex event processing software, today announced that it has joined the viaTealeaf™ Partner Network. The integration of Tealeaf, the leader in online Customer Experience Management (CEM), and Coral8™ solutions provides e-commerce decision makers with granular, 360 degree, real-time intelligence of online business activity, user experience and customer behavior to drive actions that increase revenue and raise customer satisfaction.
Coral8 has integrated its Coral8 Engine and Portal — which provide continuous business intelligence and visualization — with Tealeaf's solutions that provide visibility into the online customer experience and sophisticated online customer behavior analysis. This combination will provide businesses with a decisive competitive advantage in responding to market conditions and customer activity.
E-commerce has never been more competitive. To stay ahead, businesses require access to actionable intelligence based on a real-time analysis of dynamic and static information sources. Until now, the closest companies could come to this type of intelligence was to deploy costly, large-scale data warehousing and analysis solutions, but they were inflexible to the ever-changing online business needs, and delivered information that was days to weeks old. Now, the integration of Tealeaf with Coral8 delivers the ideal combined solution for online user experience and business analysis. The integrated solution is easy to implement, configurable to the needs of the business, and provides faster, better intelligence to key decision makers.
"Coral8's real-time continuous analysis platform provides a perfect complement to Tealeaf for business intelligence and actions on online business activity and user experience impact," said John Dawes, vice president of product management at Tealeaf. "The combined Tealeaf and Coral8 solution has already brought meaningful benefits to our joint customers and our partnership will extend it to many more."
Tealeaf enables companies to gather and analyze information on what online users experience, including any obstacles or significant changes in key performance indicators (KPI's). Coral8 complements Tealeaf's online visibility and customer behavior analysis with other customer and operational data to help measure the impact on online business activity, isolate critical problems and drive immediate action.
"A key Coral8 strategy is to work closely with important partners such as Tealeaf to create comprehensive solutions for customers," said Terry Cunningham, CEO of Coral8, Inc. "Tealeaf is leading the way in online customer experience management and customer behavior analysis. Our partnership allows companies to quickly and easily optimize their business actions based upon a full understanding of customer behavior and resulting business impacts."
About Coral8 Engine
Coral8 Engine provides developers with an innovative yet familiar platform and tools to harness the power of CEP and create a real-time business. Coral8 Engine is the industry's fastest platform for developing next generation CEP applications, and provides a scalable, manageable platform to deploy these real-time CEP applications anywhere and everywhere in the organization.
About Coral8 Portal
The Coral8 Portal extends the power of real-time information from CEP applications to business users anywhere in the enterprise. Powered by Coral8 Engine, Coral8 Portal features a manageable, self-service environment that allows users to run on-demand parameterized queries and display streaming output in an easy-to-use and customizable fashion — via charts and graphs as well as the ability to create alerts to critical situations.
About Coral8
Based in Mountain View, Calif., Coral8, Inc. is a leading provider of software for Complex Event Processing (CEP). Bringing together high-performance, an innovative SQL-based programming language and enterprise-class features, the Coral8 Engine is the fastest, lowest cost way to build and deploy powerful, sophisticated CEP applications. Coral8 is speeding the delivery of critical business information for customers worldwide, including Fortune 500 companies and global leaders within financial services, e-commerce, telecommunications, transportation, government and other rapidly growing vertical applications. For more information, visit www.coral8.com or call (650) 210-3810.
About The viaTealeaf Partner Network
The viaTealeaf Partner Network brings together a full ecosystem of technology solutions and consultancies helping companies to analyze their online customer behavior and continuously optimize their user applications. By leveraging these partnerships to understand their own online users, companies are able to provide better online experiences and improve both their revenues, via increased conversion rates and operational costs in their service centers.
About Tealeaf
Tealeaf provides online customer experience management solutions and is the leader in customer behavior analysis. Tealeaf's CEM solutions include both a customer behavior analysis suite and customer service optimization suite. For organizations that are making customer experience a top priority, these solutions provide unprecedented enterprise-wide visibility into every visitor's unique online interactions for ongoing analysis and web site optimization. Online executive stakeholders from ebusiness and IT to customer service and compliance are leveraging Tealeaf to build a customer experience management competency across the organization. Founded in 1999, Tealeaf is headquartered in San Francisco, California, and is privately held. For more information, visit www.tealeaf.com.
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© Copyright 2008 TeaLeaf Technology, Inc. All rights reserved. Tealeaf and Tealeaf Technology are registered trademarks of TeaLeaf Technology, Inc. in the United States and other countries. The Tealeaf word and design mark, VIA, Visibility.Insight.Answers, Tealeaf CX, Tealeaf cxView, Tealeaf cxImpact, Tealeaf cxReveal, Tealeaf cxVerify and Tealeaf cxConnect are all trademarks of TeaLeaf Technology, Inc. All other trademarks or service marks are the property of their respective holders and are hereby acknowledged.
Press Contacts:
Tealeaf Technology: Shoshana Deutschkron
415.932.5009
shoshanad@tealeaf.com
Coral8, Inc.: Anna Luo
650.210.3819
anna@coral8.com
