Are you a Tealeaf customer needing immediate product support?
Go to the Support Portal.
IBM Tealeaf Customer Portal
The viaTealeaf Community was designed with your customer experience management success in mind. The site contains numerous ways to engage with other IBM Tealeaf customers, access self-service tools, and review essential product documentation — all available to you 24 x 7 x 365.
Key areas of the viaTealeaf Community include:
Customer Welcome Kit
Where new customers are given an overview of our implementation and support processes, including what you need to do prior to kicking-off your IBM Tealeaf deployment.
Online Help
Where customers find and utilize our vast library of product documentation and knowledge-base content.
Customer Forum
Where customers share and discuss best practices for improving the online customer experience, engage in product and feature discussions, and network with peers.
Login or join the viaTealeaf Community now.
Support Portal
Where customers utilize our online tracking system to submit help tickets, request product enhancements and report potential bugs. Login to the Support Portal or request access.
IBM Acquisition
At this time there are no changes to existing customer support policies or procedures. Any future changes will be communicated to our customers when necessary. For more information, please click here:
http://www.ibm.com/software/marketing-solutions/tealeaf/support/.