Solutions for Pharmaceuticals
Discovering the next blockbuster is a pharmaceutical company’s top priority. But to be ultimately profitable, you'll need to find ways to reduce development costs and timelines, conduct successful clinicals, and grow your pipeline. Your online channel is one of the most effective ways to increase revenue, drive new efficiencies, and educate patients and the prescriber community. And an optimized web site will accelerate and streamline your efforts.
Tealeaf gives you the tools and insight to:
- Increase adoption rates by ensuring a positive experience through increased visibility into online user behavior — see new levels of activity or see why prescribers and patients stop using the site altogether in favor of more expensive channels.
- Improve retention rates from a better site experience.
- Decrease IT costs by reducing the time spent identifying complex issues associated with highly personalized, web-based applications, such as digital patient tools, clinical trial diaries, and more.
- Ensure regulatory and compliance coverage by providing secure, auditable, digital records of online interactions for future recreation of user transactions.
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“Tealeaf provides a powerful solution that allows us to identify and proactively respond to hidden, online issues that are often difficult to pinpoint, enabling us to deliver our resources without fail to the physicians and patients who need them.”
- CIO, AmerisourceBergen Specialty Group
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“Tealeaf allows us to see exactly what the customer is experiencing. We have the ability to not only capture, inspect, and alert, but also play back real user sessions and collect analytic data that will help us improve the SMO system for our customers, helping them to spend less of their time on ordering and inventory management, and more on patient care.”
- Vice President of Ecommerce, McKesson Pharmaceutical
Whitepapers and Reports
- Forrester Report: Cross-Channel Design, One Channel Pair At A Time
- Download
- Forrester Report: Small Web Site Investments That Pay Off
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- Whitepaper: Building an Online Customer Experience Competency: 5 Steps
- View
Webinars
- Webinar: Creating an Integrated View of Your Customer
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- Webinar: Customer Experience Will Make or Break Your Online Business
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Customer Successes
- Press Release: McKesson Selects Tealeaf to Optimize Customers' Online Experience
- Read
- Press Release: AmerisourceBergen Selects Tealeaf to Improve Customer Experience for Business-to-Business Healthcare Applications
- Read