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Customer Testimonials

Videos

More than 400 organizations across any number of industries are using Tealeaf to increase online revenues, ensure customer satisfaction and retain a loyal customer base. But don't just take it from us—see what some of our customers have to say, as they share a few of their experiences and the bottom-line benefits they've received from using Tealeaf.

  • New! Air Canada
    Sit in on Air Canada's presentation about the benefits they receive from Tealeaf. Denise Chartrand, Senior Director, Customer Experience, Solutions & Innovations, shares quantifiable results of Customer Experience Management.
  • New! Airlines Reporting Corporation (ARC)
    Hear how Airlines Reporting Corporation uses Tealeaf in its call center to increase first call resolutions, decrease call escalations and improve the quality of their cross-channel customer experience.
  • New! Confused.com
    See how the UK's original insurance comparison site uses Tealeaf to gain significant benefits across multiple departments, including E-business, Marketing, Customer Support, Development and QA.
  • New! Farmers Insurance
    Hear from Peg Ryan, Assistant Vice President of eBusiness at Farmers Insurance, about the benefits Tealeaf has brought to one of the largest insurance companies in the U.S.
  • New! Thomas Cook
    See how a leading international travel company drives its business based on Tealeaf insights. This video shares how Thomas Cook uses Tealeaf to increase its conversion rates, improve its remarketing efforts, raise customer satisfaction and more.
  • New! MandM Direct
    See how a leading European online retailer uses Tealeaf to drive its business, raise its conversion rates and keep its customers coming back for more.
  • Customer Overview
    This video includes brief clips from several of our customers, including those listed below. Click to see how a variety of companies are improving their online channels with Tealeaf.
  • CafePress
    See how leading online retailer CafePress is making their web analytics data actionable using Tealeaf.
  • Deluxe Corporation
    See how Deluxe Corporation benefits from seeing actual customer behavior with Tealeaf.
  • Expedia
    With Tealeaf, Expedia has found that even seemingly minor usability fixes can have a tremendous impact on their bottom line.
  • Hotwire
    Hotwire is using Tealeaf to gain much more value from their customer listening efforts. They're also reducing their IT costs significantly.
  • Quicken Loans
    See how Quicken Loans is using Tealeaf for customer recovery.
  • U-Haul
    See how U-Haul started benefiting from Tealeaf before the ink on the contract had even dried.